Other Remote Services
In addition to our mobile app (Edge Mobile) and our home banking (ElectronicEdge), we have several other services available remotely so you can manage ALL of your finances on the go - or from home on the couch - so you don't even need to come in to one of our offices to see us. (Don't get us wrong, we love to see you! We just like to have options availble for those who would like to use them.)
You can:
Pay Bills with Online Bill Pay
Or check out these other great options for managing your funds online:
With e-Statements, you can help the environment and help yourself at the same time. This eco-friendly service has lots of benefits:
SECURE
e-Statements are securely delivered via ElectronicEdge Online Banking, not your mailbox which greatly reduces the opportunity for Identity Theft. You are notified via email when your e-Statement is ready to view within ElectronicEdge.
FAST
Your statement will arrive faster, since there's no need to wait for mail delivery!
GREEN
Since it is delivered electronically, it greatly reduces the use of paper and fuel costs.
To enroll in e-Statements, simply follow these easy steps:
- Log in to ElectronicEdge
- Select E-Statements under the Online Services Tab at the top
- Read through the disclosure and choose accept
- That's it!
(If you have not previously logged into ElectronicEdge, please contact the Member Service Department by calling 989-892-6088 and press 5, or by email)
Inquiries via Text
SMS mobile banking allows you to fetch your account balances and recent account history by sending an SMS to FinancialEdge Credit Union.
To enroll in SMS mobile banking, log into the mobile banking web site and then select the "SMS Settings" menu and follow the directions.
Once your mobile phone is enrolled, you may send text messages to 86020 with the following commands:
- B to fetch all account balances
- B acct to fetch the balance for a specific account
- H to fetch the five most recent transactions for all account
- H acct to fetch the five most recent transactions for a specific account (e.g. H S01)
- X source dest amount to transfer dollar amount from source account to destination account (e.g. X S01 S05 10.00)
- NICK to fetch list of share and loans with nicknames
- MENU to fetch list of available commands options
- HELP to receive support information
- STOP to deactivate SMS mobile banking
The commands are not case sensitive. For example, you can use 'b' as well as 'B' to fetch balances. Note, standard text message and data rates from your phone carrier will apply. Message frequency depends on account settings.
View Terms and Conditions and Privacy Policy.
For examples of requests and responses as well as troubleshooting information:
CLICK HERE
You can also text questions or inquiries to our member contact center during regular business hours. Examples of what you can text are:
- Text Loan to 8926088 to get our latest loan specials
- Text Rates to 8926088 to get our latest deposit rates
- Text Hours to 8926088 to get our hours of operation
- Text Mortgage to 8926088 to get our current mortgage rates
- Or you can text a general question and one of our Member Contact Center Representitives will reply as soon as possible!
